Role of Human Resource (HR)

The role of HR is very important for any organization and its employees, especially in recent time when the economy is not so stable. HR department not only hires the eligible employees for its company but acts as a motivator, inter-mediator and informer for its existing employee force.

Now a days, words like “lay off” and “salary cut” are creating a stress full environment among the employees in any organization. To resolve and clarify all these tensions, HR professionals should be there. There is an unstable atmosphere in all companies, in recent times, which had put a question mark on the survival of each and every employee. Experts always said that companies should disclose the financial and internal matters with their employees, as far as they can. This will help the employees not to worry. And it would also finish the words like “lay off” and “salary cut” before even they started roaming in the office corridors.

HR department is playing a major role in company strategies making process. Employees are the biggest assets of any organization and to be a safe-guard for them, HR must play a major role. Like HCL Technologies punch line says “Employee First”. In current market scenario, there are two major tasks for any HR department. First, to keep motivated the employees and second, to retain the excellent talents in the organization. These two are also the biggest challenges for HR. Keeping these challenges in mind, companies are improving their internal communication system. Improving the internal communication system is one of the major agendas of HR department. HR is giving importance to communication at each and every level. HR plays a role of mediator in this communication thread.

This role of HR is also important because the same communication channel is being used by most of the employees to know the internal happenings of the company. Many companies ask for employees help in crisis situation. Getting the suggestions is also HR’s task. This process promotes the open discussions.

I have seen in one of my past company that HR was not even concern about what the employees are talking about the company and its policies. In fact some of the employees are not even aware of who was their HR person. I have seen that HR roaming in and around the senior management without any reason and interacting with the employees rarely. That is why I termed that HR as “SHR – Sleeping HR”.

One of the companies in recent times mailed to each and every employee about the cost cutting measures and asks for the suggestions to improve the same. This is a good initiative by HR to start the task and it will definitely end the tasks on a good node.

-- Sanat Sharma