Only 4% of an organization’s front line problems are known by top management, 9% are known by middle management, 74% by supervisors and 100% by employees…”.
The perfect example of what I have seen in last 18 months in my professional career. Root level problems are not known to executives and team managers are doing nothing but just looking for end of the month so that salaries can be credited to their bank account. 
We could have done better if above image would have been turned wrong.
No comments:
Post a Comment