Data for Sale

 

Three things you need for your Privacy Program

 

1. Landscape:

o   Only 10% of global population is covered under Privacy regulations as of now but it would be 65% by the end of 2023.

o   In US itself, 57% of the population is covered under Privacy regulations with either passed bills (California, Nevada, Texas) or draft bills (Washington, North Dakota, New York and others).

o   Latin American countries (Uruguay, Argentina, Mexico, Brazil) are almost done with their respective Privacy regulations.

o   Asia/Pacific countries (China, New Zealand, Australia, India, Thailand, South Korea) will come up with Privacy regulation any time now.

o   Africa and Middle East countries (Bahrain, UAE, Egypt, South Africa, Nigeria) are coming into regulations soon.

o   Europe: We all know the GREAT GDPR.

·       2. Capabilities: Technology enabled Privacy Program basically follows three stages of traditional adoption –

o   Establish

o   Maintain

o   Evolve

·       3. Empowerment: Give back control to customers/people through the Privacy user experience –

o   Self Service Portal

o   Notice / Policies

o   Consent

o   Open and Transparent

 

COVID-19 recovery and Privacy

 

What a difficult year this has been. During the past nine months, COVID-19 has disrupted almost every aspect of our lives, our work and our social interactions to a degree most of us never imagined possible. The economic damage may take years to repair.

But amid all this disruption, we have also experienced an incredible digital transformation. In just a few months, we have jumped forward years in our use of advanced digital tools for interacting with one another, running our businesses, sending our kids to school and understanding what is going on in the world.

Now, as we begin to move from responding to the coronavirus crisis toward recovery, data will play an important role. Much of the data needed to make positive progress is personal information – data about our location, our health and our work. To achieve the full benefits that the digital transformation promises, people must trust their information is used responsibly and respectfully.

Creating a framework of trust should begin with these four principles:

·        Transparency about how companies collect, use and share personal information. Consumers are clamoring to understand what data companies have and how they will interact with it

·        Consumer empowerment that guarantees the right of individuals to access, correct, delete and move personal information

·        Corporate responsibility that requires companies to be good stewards of consumer information

·        Strong enforcement through a strong central regulator and vigilant state’s attorneys general offices that have the authority and funding to enforce the laws and take action to hold violators accountable

This is the best and only way to create the conditions that will make trust possible. It is also an essential foundation for building a recovery that is robust and sustainable and serves everyone equally.

Listening Techniques

 

Active communicator finds it hard to listen because they are quick to draw conclusions and jump in to pauses. This can be counter-productive in a project environment as key issues may be missed.

Connectors listen in an empathetic way and focus on the need to understand the feelings and emotions of the situation. This aspect of listening is important but it has to play a minor role in managing a project.

Logical communicators will listen for the facts and figures in the message and assess how well it fits their own opinion. This may prove problematic if the individual finds it hard to be objective about what they hear.

Thinkers are critical listeners who need to evaluate, appraise what they have heard.

Combiner will use active listening so that 100% focus is on the conversation and they questioning and paraphrasing to confirm their understanding is correct.

Who is spying on me?