Listening Techniques

 

Active communicator finds it hard to listen because they are quick to draw conclusions and jump in to pauses. This can be counter-productive in a project environment as key issues may be missed.

Connectors listen in an empathetic way and focus on the need to understand the feelings and emotions of the situation. This aspect of listening is important but it has to play a minor role in managing a project.

Logical communicators will listen for the facts and figures in the message and assess how well it fits their own opinion. This may prove problematic if the individual finds it hard to be objective about what they hear.

Thinkers are critical listeners who need to evaluate, appraise what they have heard.

Combiner will use active listening so that 100% focus is on the conversation and they questioning and paraphrasing to confirm their understanding is correct.